A client in the business transformation space came to us with a simple ask: “We’ve never done outbound. Help us build something we can run ourselves.”
To build the entire outbound OS from scratch, but in a way their internal team could own and operate.
We deployed a full, connected workflow across tools:
Everything ran inside a unified pipeline with minimal manual work.
Outbound fails when segmentation is vague.
So we built cohorts based on clear pains + measurable buying signals:
This gave the client message routes that aligned with real triggers, not assumptions.
We set them up with:
The goal wasn’t to run outbound for them, it was to give them a machine they could operate confidently.
They now run a fully internal outbound engine that: